Feedback

Here at Duo Jewellery we pride ourselves on making our customers happy. We cater for all and understand the needs of our customers and their expectations. Please have a look at what some of our amazing customers have thought about their experiences.

15th September 2019
Absolutely amazing service. We’ve dealt with Sam and Ive been so indecisive and she kindly came back twice without any questions. They arrived extremely well packaged. Thank you xx.
Laura and Gary  Stafford
14th August 2019

What a lovely experience we had, it was so nice to be able to do this in our own home. With the attention and detail we were shown by Sam to choose the right wedding rings for us. Cannot wait to see them. Thank you. Would highly recommend this for anybody who is struggling to find the right wedding ring. Thank you

Holly Danks   Dudley

 

3rd May 2019

I would highly recommend Sam and the Duo team to anybody. Just had our beautiful rings hand-delivered by Sam as we live locally. What a lovely experience from start to finish. Large selection of rings to suit every budget, Sam made us feel very comfortable and was able to recommend the perfect rings that we love. Options available from samples and also bespoke designs. It is such a special and personal experience and we are so glad we chose Duo which saved so much time instead of the normal jewellers and looking round forever. 

Thank you so much Sam.

Very happy customers.

Helen & Paul – Cannock

 

20th April 2019

Wow love our weddings rings they arrived this morning as promised. A big thank you to Sam and the team for their friendly and professional service.

Sharon and Richard – Dudley

 

2nd April 2019

Both I and my partner would like to thank Sam and the team for there amazing, professional service. Sam is wonderful at her job and really offers the best advice! nothing beats having your own bespoke wedding ring, and so much better choice than your average high street jeweller. thanks again! x Lauren & Adam x

Lauren and Adam – Cannock

 

28th March 2019

A big thank you sam for sorting our rings out they are lovely, can’t beat the service we have of all the team xx

Lindsey and Leigh – Walsall

 

5th January 2019

Met duo jewellery at Stafford county show and they were professional in every aspect. My husband to work shifts so having Sam come to us in our home was just so convenient for us.
Nice range of rings to choose from and Sam has an eye for detail with what goes well with your engagement ring.
Good quality. First-class delivery I was informed when they were on the way.
Fantastic service, thank you!

 

24th December 2018

We received our wedding rings this weekend and definitely wasn’t disappointed, they are absolutely stunning. Sam has been very patient with us as we had to cancel 2 appointments and once we finally sat down with her we knew we had made the right decision to have our rings made with Duo. the service has been excellent and can’t recommend them enough. To all future brides and grooms buying from Duo, don’t think twice about it, why buy from a shop when you can enjoy this experience in your own home and have your wedding rings made to order and you get more for your money.

Sarah Smart

 

5th December 2018

Excellent service from Sam, from the moment she attended our home to look at the rings right up until the final payment. We received them today and couldn’t be happier – they are beautiful, just what we wanted xx

Tammy Wood

 

7th November 2018
Sam is amazing!! She helped me and my partner find the best wedding bands and mine is a perfect fit for my engagement ring, highly recommend this company they do beautiful work!
Sarah Marie – Staffordshire
17th May 2018

I can’t thank Sam enough for her efforts and excellent service. My engagement ring needed to be resized and replated… She kept me informed every step of the way and got it back to me in super quick time all the while letting me know it was in safe hands. I can’t believe how good it looks so sparkly like brand new!!!! Thanks, Sam x one happy bride to be x

14th May 2018

Met duo jewellery at Stafford county show and they were professional in every aspect. They contacted us way before our appointment to remind us and to check everything was ok. Good quality. Explained every point we needed to know. We are very pleased with everything that was provided.

Kirstie Phillis

 

26th February 2018

What a fabulous service from Duo Jewellery. It was lovely to be able to choose our wedding rings in the comfort of our own home. Samantha made us feel very relaxed and valued as customers… a very personal experience. The service was quick and efficient and Samantha kept us updated throughout the process. We can’t wait to be wearing our beautiful wedding rings later this year. Thank you. Ali and Chris

Alison and Chris

 

22nd February 2018

We just wanted to say a big thank you. We received our wedding rings today and are so happy with them. The services was excellent. Sam came to see us in the comfort of our own home and had great knowledge and made the process so relaxed and easy. Friendly and efficient service with great communication throughout. We have already recommended Duo to a family member who is also getting married.

Alison and Chris – Derby

 

28th November 2017

Absolutely amazing service by Samantha and the team!! We adore our rings and cannot wait to spend the rest of our lives wearing them when we get married on 04/08/18. Highly recommended xx. Laura Williams – Staffordshire

 

11th October 2017

Excellent service very helpful and very fast in delivery absolutely love our wedding rings can’t wait to get married next year.

Kay May – Walsall

 

3rd May 2017

We have received our beautiful rings from duo today, the quality of service from start to finish has been excellent, to be able to choose your rings from the comfort of your homemade it more personal, Sam was amazing she showed us quite a few rings before we chose the rings that we will wear the rest of our lives. I can’t wait for our wedding so that we can show them off. Many thanks again and we would definitely recommend, regards Jude & Sue – Stoke on Trent

 

21st June 2017

Brilliant service from Sam and her team. Bespoke wedding bands that can really be made to order…was lovely to sit back in your own home and not feel pressured to make a decision. Rings have arrived and go beyond expectations…can’t help but keep looking at them. Very excited to show them off on 12th November.

Thank you, Sam and team,

Amie and Neil – Halesowen

 

17th May 2017

Fabulous service. Very fast and efficient appointment. Nothing too much trouble and the personal touch was amazing by Samantha. Wonderful communication through process and end product beautiful. Thank you. Highly recommended

Julie – Rugeley

 

15th March 2017

We met Duo Jewellery at a wedding fair and arranged an appointment, Very professional, helpful and friendly. Choosing rings from the comfort of our own home was really nice and eliminated the stress of trying on rings in lots of different shops. We were given the help we needed to choose our perfect rings. Fantastic customer service and would recommend to anyone looking to purchase wedding rings.

Thank-You

Amy Hancock – Staffordshire
25th February 2017

Absolutely fantastic service from start to finish. Rings are absolutely beautiful and we are really pleased with our purchase all with the added bonus of not having to shlep around the jewellery quarter in the wind and rain. Thank you Samantha for your help and assistance, a truly lovely and professional lady to deal with and I cannot recommend you highly enough.

Sharron Morson – Cannock

 

16th May 2016

A wonderful service all round. Samantha came over to our home to show a wide range of rings. Knows exactly what she’s talking about and took the time to understand our requirements, but also made suggestions that simplified the buying process. Recommended

 David -Rugeley

 

29th April 2016

We loved Duo jewellery!!
Sam was fantastic, really easy going and not pushy in the slightest. We will definitely be in touch for my eternity ring.
Fabulous value, friendly, helpful and stress-free service.
Thank you Sam

Emma & Oliver – Cannock

 

April 22nd 2016

Thank you for delivering our rings to us today. We are so happy with the result of our designs. Thank you for listening to what we wanted and taking the time to check and finalise the specifics to our design. We truly are overjoyed with our wedding and eternity rings. Thank you so much.

Sabrina and Costa – Wolverhampton

 

31st March

This is such a fantastic company and they will come to you, Sam is fab and I was going to have just a plain wedding ring until she showed me the one I actually had. BRILLIANT service thank you.

Hazel and Pete – Wolverhampton

 

January 2016

Thank you to all at Duo for helping us choose our amazing wedding rings, from the meeting at a wedding fayre to the consultation in the privacy of our own home, we even had the time to put our daughter to bed so we could relax and enjoy choosing our rings. Highly recommend this company to choose your wedding rings!

Sarah and Nathan – Stafford

 

December 2015

I just want to say a huge thank you to Sam at Duo Jewellery. We absolutely love our wedding rings. Sam is very professional and came to our house for a consultation to show a huge range of rings. As I had a shaped engagement ring I was able to have a shaped wedding ring to fit around it. We could not be happier with our rings and the service. Thank you Sam for helping towards us having such a perfect wedding day. Lou and Tom X

Louise and Tom – Burntwood

 

August 2015

Duo is truly amazing!! Sam arranged to come to our house for our consultation and we were able to choose our prefect rings without trawling the shops. Also because in nursing you can’t have a stoned ring she was able to provide me with a twisted designed wedding band that is just stunning! Delivery was prompt and actually arrived the morning of my birthday, we couldn’t be happier with our purchases and can’t wait to put them on again on our Wedding day xxx

Rachel and Daniel – Rugeley

 

31st July 2015

Great service and quality wedding rings, we ordered 2 platinum rings and I used the perfectly shaped service as my engagement ring is curved. My wedding ring fits perfectly against my engagement and we would recommend this company to couples in the future. Thank you so much!

Emily and Jason ( Birmingham )

 

21st May 2015

We just want to leave a review to assure future brides and grooms when choosing to buy their wedding rings with Duo. We can’t fault the friendly and professional service, we were amazed at the wide selection of wedding rings, you can mix and match and choose metals and a choice of designs and diamond cuts. We saved over £300 from the quote we got from a well known high street jewellers. Excellent service, prices and selection.

Joanne and Mark ( Shropshire )

 

3rd April 2015

We met Sam at a local wedding fayre, having been disappointed with the level of service and choice on the high street we decided to book a free home consultation, she came out on the evening which suited our work schedule perfectly. After just 40 minutes we chose our beautiful wedding rings, thank you for making us feel comfortable and without feeling obliged to purchase. We are so pleased with our wedding rings and the whole service from beginning to end. Many thanks.

Claire and Tom ( Cannock )

 

21st March 2015

Sam, thank you so much for helping us choose our wedding rings, it was just perfect that we could choose them in the comfort of our own home. Having 2 small children this was the ideal service as we did not have to shop on the high street, loved the personal service and thank you for bringing them directly to our door. We can’t wait to wear them permanently!

Jessica and Adam ( Burntwood )

 

14th February 2015

We just wanted to write to you to let you know our wedding rings arrived today and we are over the moon with them! They fit perfectly and they are just what we wanted, we love the ring box and the special little touch of an extra ring pouch to keep them safe on our wedding ring. Thank you so much for the wonderful service from beginning to end and we will certainly be recommending you to our family and friends!

Jane and Simon ( Staffordshire )

 

6th January 2015

We had our wedding rings made by Duo Jewellery. As my engagement ring is a diamond cut and a curved shape, my wedding ring had to be made to perfectly fit around it. I would definitely recommend this company to anybody. Very very pleased with our wedding rings xxx Thank you Sam.

Kelly and John ( Birmingham )

 

26th October 2014

We just wanted to add our review regarding our appointment for future couples just like us when choosing the right company for our wedding rings. We met Kevin at the NEC in Birmingham, we were looking for wedding rings and this company were the only ones who gave us their time and commitment.

So we booked an appointment with him, which was just so easy and we were made to feel special right from the start. He came to our house and showed us endless designs, he was very patient and great fun at the same time. We finally chose our rings and we were offered the option to pay in full or half the deposit. We chose to pay a 50% deposit and after 5 weeks, Kevin called us to let us know our rings were ready to be delivered, we were so excited and when they arrived by special delivery, we were absolutely delighted with our choice.

The whole process from the introduction, warm welcome and the final delivery were just so easy. Thank you so much Duo Jewellery!

Julie and Gavin ( Nottingham )
2nd June 2014

A large choice of traditional and contemporary designs. With the support, we received it was very easy to make the right decision. Very happy with the ring I chose.

Many thanks

David Bone  ( Durham )

 

23rd May 2014

We had an appointment with Duo and ordered two platinum rings for our 25th wedding anniversary. The service was excellent and the advice given was extremely helpful. Sam was very patient and helped us find rings that felt perfect for us. We are absolutely delighted with our purchase and know we will love them for years to come.

Jacky and David

 

27th April 2014

Hi Sam,

Thank you so much for sending us our rings they are beautiful and we are so pleased with them.

We are so glad that we met you at the wedding fare at Rodbaston.  Your helpful and friendly approach has made the whole experience enjoyable and has taken the stress out of buying our rings and my wedding jewellery.

From choosing our rings in the comfort of our own home through to receiving our rings which were so beautifully presented has been so easy and enjoyable.

We will be recommending you to all of our friends and family.

Kind Regards

Elizabeth Warburton and James Seary ( Staffordshire )

 

22 March 2014

Hi Samantha

Our rings have just arrived and we are so so pleased with them. The fit against my engagement ring is perfect, I could not be any happier! Ant’s ring is fantastic too! and we can’t wait to wear them! Thank you so much, we will definitely be recommending you to our friends and on Facebook.

Thanks again, Amy and Anthony ( Telford )

 

17th December 2013

Lovely lady Samantha who visits and offers a professional trustworthy service. Highly recommended to those seeking quality wedding rings and a quality personal service.

Gemma and Mark ( West Midlands )

 

Visit us on Stand D53 between the 30th September – 2nd October 2016

Drop your partner a hint

Drop a hint